Leaders in Consulting and IT Services

Pioneer provides consulting and IT services for delivering independent, practical, value-priced advice and services to their chosen market sectors. Pioneer combines strong creative, analytical and practical skills with innovative tools and techniques. The company quickly determines what organizations need to do in order to change, ensuring that this is properly communicated, and then working with the customers to make it happen. “When we run into issues I always make sure that I do not spend too much time focusing on the problem but instead analyze the cause and find a solution. This solution based approach has helped reduce costs, time as well as the stress levels,” says Nishidha.

" We provide services in the areas of business and systems analysis, software development, database administration as well as quality assurance. "

According to the steadfast leader, change is the only constant thing in the world of technology so it is important to be well informed at all times. “We strive for a constant learning culture and encourage our employees to attend training sessions, pursue certifications, attend conferences, trade shows to keep up with the new technologies,” adds Nishidha. “We provide services in the areas of business and systems analysis, software development, database administration as well as quality assurance.”

In an instance showcasing Pioneer's robust services, one of Pioneer's customers, a large retailer launched their own website worth millions of dollars or more which was previously driven by a third party vendor. With the launch of the website, there was a need for business operations to be on top of their game to ensure that the right products, price and promotions are available in the website every second. The Pioneer team was at the heart of it as they had rigorous knowledge acquisition. “For example, on Thanksgiving Day our team was making sure all of the information on the website was accurate, no downtime issues with no negative impact on the revenue of the customer,” adds Nishidha.

For Pioneer, employees with customer interface are responsible for executing day-to-day client-facing communication, they link the business and customer. If that breaks down, the business is destroyed. Building relationships with customers takes time but establishes a highly differentiated position. As for service, it just does not include only delivery and the service provided but all other supporting elements as well which seem like simple components but are the most important. The company's employees are their asset and Pioneer makes sure their growth is not just limited to professional but overall as well-rounded individuals too. When employees are well taken care of there is a lot of positive outcome according to Nishidha.

Nishidha thinks being self aware along with curiosity and continuous learning are the key to become a successful leader. “There will be times when you or others may raise doubts about making it through but just be patient. Stay positive and let failures be experiences to learn and grow,” says Nishidha. For the road ahead Pioneer wants to adopt as many emerging trends in technology as possible. Pioneer is focusing on Chaos Engineering, Artificial Intelligence, Cyber Security and Big Data that can be incorporated in their services.